It is your responsibility to ensure you follow-up test results, particularly when practice staff or your doctor stress that you do this. Ask reception staff about the best way to go about it.
Because we are committed to preventative care, we may send you an occasional reminder by text regarding health services appropriate to your care. If you wish to opt out of this, please let us know.
This practice protects your personal health information to ensure it is only available to authorised staff members for the intended purposes and to comply with the Privacy Act.
We strive to improve for your benefit and feedback is always welcome.
From time to time Eacham Medical Centre invites patients to complete a questionnaire regarding our practice. These questionnaires are completely de-identified and confidential and help us to identify ways to improve our services. A suggestion/feedback form is permanently located at the reception desk: feel free to comment on any issues you think we may benefit from.
If you are unhappy about any aspects of our service, please ask to see the Practice Manager who will be more than happy to listen to you, or discuss the issue directly with your doctor.